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Privacy Policy
Last Updated: [April 2024]
Thank you for visiting sktoysandtreats.com (the "Website"). At SK Toys and Treats, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information when you visit our Website or make a purchase.
By using the Website, you consent to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.
1. Information We Collect:
When you visit sktoysandtreats.com, we may collect both personally identifiable information and non-personally identifiable information. The types of information we collect may include:
- Personal Information: This may include your name, email address, shipping address, billing address, telephone number, and any other information you provide to us when making a purchase or creating an account.
- Usage Information: This may include your IP address, browser type, device type, operating system, and other technical information about how you interact with the Website.
- Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and analyze how you use the Website.
2. How We Use Your Information:
We may use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, account, or inquiries.
- To improve our products, services, and Website functionality.
- To personalize your experience on the Website.
- To analyze trends and statistics related to user interactions with the Website.
- To prevent fraud and enhance the security of our Website and systems.
3. Information Sharing:
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our Website, processing orders, or providing other services to you.
- With our business partners for marketing or promotional purposes, but only if you have given us your consent to do so.
- In response to a legal request or to comply with applicable laws, regulations, or legal processes.
- In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.
4. Your Choices:
You have the following choices regarding your personal information:
- You can update or correct your personal information by logging into your account on the Website.
- You can opt-out of receiving marketing communications from us by following the instructions provided in those communications.
- You can disable cookies in your browser settings, but please note that this may affect your ability to access certain features of the Website.
5. Data Security:
We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Children's Privacy:
The Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
7. Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Shipping and Delivery Policy:
At SK Toys and Treats, we strive to provide prompt and reliable shipping and delivery services to our valued customers. Please review the following information regarding our shipping and delivery policy:
1. Shipping Timeframes: Orders are typically processed within 1-2 business days after payment confirmation. Once processed, shipping times may vary depending on your location and selected shipping method. Please refer to the estimated delivery time provided at checkout for more accurate delivery expectations.
2. Shipping Methods: We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.
3. Shipping Costs: Shipping costs are calculated based on the weight of your order, shipping destination, and selected shipping method. You will be able to view the shipping costs for your order during the checkout process before completing your purchase.
4. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status and location of your package during transit.
5. Delivery Issues: In the rare event that your order is delayed or encounters any issues during transit, please contact our customer support team at [email protected]. We will work diligently to resolve any delivery-related issues and ensure that you receive your order in a timely manner.
Please note that shipping and delivery times may be affected by external factors such as weather conditions, carrier delays, and unforeseen circumstances. We appreciate your patience and understanding as we strive to deliver your orders promptly and efficiently.
Terms and Conditions:
By using the SK Toys and Treats website (the "Website") and placing orders for products or services, you agree to comply with the following terms and conditions:
1. Product Availability: All products and services offered on the Website are subject to availability. We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.
2. Order Acceptance: Your placement of an order on the Website constitutes an offer to purchase the products or services listed in your order. All orders are subject to acceptance by SK Toys and Treats. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
3. Payment: Payment for orders placed on the Website must be made using the available payment methods at checkout. By submitting your payment information, you authorize SK Toys and Treats to process your payment and complete the transaction.
4. Shipping and Delivery: Please refer to our Shipping and Delivery Policy for information regarding shipping methods, timeframes, costs, and tracking.
5. Returns and Exchanges: Our Returns and Exchanges Policy governs the process for returning or exchanging products purchased from the Website. Please review our Returns and Exchanges Policy for more information.
6. Intellectual Property: All content and materials on the Website, including but not limited to text, images, logos, and graphics, are the property of SK Toys and Treats or its licensors and are protected by copyright and other intellectual property laws.
7. Limitation of Liability: SK Toys and Treats shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the products or services offered on the Website.
8. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Delhi Court, without regard to its conflict of law provisions.
By using the Website and placing orders for products or services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use the Website or place orders for products or services.
No Refund and Cancellation Policy:
Due to the nature of our products and services, SK Toys and Treats operates on a strict no refund and cancellation policy. Once an order has been confirmed and processed, it cannot be canceled, refunded, or modified.
In the event that you receive a defective or damaged product, please contact our customer support team at [email protected] within 2 days of receiving your order. We will work with you to resolve any issues and ensure that you are satisfied with your purchase.
Please note that certain exceptions may apply to this policy in accordance with applicable laws and regulations. We reserve the right to make exceptions to our no refund and cancellation policy on a case-by-case basis at our sole discretion.
Thank you for your understanding and cooperation.
Contact Us:
If you have any questions or concerns about the policies mentioned above or our data practices, please contact us at [email protected].
Thank you for your trust in SK Toys and Treats.
